# Revisions SOP

####  **🎯 CORE RULE (NON-NEGOTIABLE)**

> **Access collection is a <span class="s1">client responsibility</span>. The absence or delay of logins does <span class="s1">NOT</span> block delivery if the agreed scope is completed.**

**Never delay delivery due to missing logins if the scope is otherwise complete.**

---

#### **🔒 SECURITY FIRST (MANDATORY)**

- Never request passwords outside Fiverr chat
- Never store client credentials in plain text documents
- Never include credentials in delivery messages
- Access is requested **only when required**

---

#### **📥 REQUIRED LOGINS (STANDARD)**

- Domain registrar (GoDaddy, Namecheap, etc.)
- Hosting provider (cPanel / Hosting dashboard)
- WordPress admin (if existing site)

---

####  **🟢 SCENARIO 1**

### **Requesting Logins After Order Starts**

**When to use**

- Order has started
- Client has domain/hosting

**Message**

```
To proceed smoothly, please share the following access details when convenient:

• Domain registrar login  
• Hosting login  
• WordPress admin login (if available)

You can share these securely here on Fiverr chat.
```

---

####  **🟡 SCENARIO 2**

##### **Client Has NOT Shared Logins Yet**

**Message**

```
Just a quick follow-up to check if you’ve had a chance to share the domain and hosting access.

No rush at all — once available, I’ll take care of the setup accordingly.
```

---

####  **🔵 SCENARIO 3**

##### **Client Is Unsure How to Share Logins**

**Message**

```
No worries at all.

If it helps, you can create a temporary admin user or share the hosting login directly. Either option works, and I’ll handle the rest.
```

---

####  **🟣 SCENARIO 4**

##### **Client Does Not Have Hosting Yet**

**Message**

```
That’s completely fine.

I’ve completed the website on a temporary setup for now. Once you purchase hosting and domain, you can share the access and I’ll transfer everything for you.
```

---

####  **⏱️ FOLLOW-UP INTERVALS (STRICT)**

- Day 2 → Gentle reminder
- Day 5 → Final reminder
- No daily chasing

---

####  **🟤 SCENARIO 5**

##### **Final Login Follow-Up**

**Message**

```
Just a final check-in regarding the access details.

Whenever you’re ready, feel free to share them and I’ll proceed accordingly.
```

---

####  **⚪ SCENARIO 6**

##### **Client Requests a Hosting / Setup Meeting**

**Message**

```
Happy to help.

If you’d like, we can go over the hosting setup together on a quick call. Let me know a suitable time and I’ll arrange it.
```

---

####  **⚫ SCENARIO 7**

##### **Logins Shared After Delivery**

**Message**

```
Thanks for sharing the access.

I’ll take care of the setup and update you once everything is in place.
```

---

####  **🚫 WHAT NOT TO DO**

- Do not block delivery due to missing logins
- Do not repeatedly chase the client
- Do not accept responsibility for delayed access

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##### **🏁 GOLDEN RULE (PIN THIS)**

> **Logins enable work — they do not define delivery.**

> **Scope completion comes first. Access follows.**

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#### **Final reassurance**

- Protects delivery status
- Prevents access-related disputes
- Keeps responsibility correctly assigned
- Scales cleanly for teams