Revisions SOP

🎯 CORE RULE (NON-NEGOTIABLE) 

 Access collection is a client responsibility . The absence or delay of logins does NOT block delivery if the agreed scope is completed. 

 Never delay delivery due to missing logins if the scope is otherwise complete. 

 

 🔒 SECURITY FIRST (MANDATORY) 

 

 

 Never request passwords outside Fiverr chat 

 

 

 Never store client credentials in plain text documents 

 

 

 Never include credentials in delivery messages 

 

 

 Access is requested only when required 

 

 

 

 📥 REQUIRED LOGINS (STANDARD) 

 

 

 Domain registrar (GoDaddy, Namecheap, etc.) 

 

 

 Hosting provider (cPanel / Hosting dashboard) 

 

 

 WordPress admin (if existing site) 

 

 

 

 🟢 SCENARIO 1 

 Requesting Logins After Order Starts 

 When to use 

 

 

 Order has started 

 

 

 Client has domain/hosting 

 

 

 Message 

 To proceed smoothly, please share the following access details when convenient:

• Domain registrar login 

• Hosting login 

• WordPress admin login (if available)

You can share these securely here on Fiverr chat. 

 

 🟡 SCENARIO 2 

 Client Has NOT Shared Logins Yet 

 Message 

 Just a quick follow-up to check if you’ve had a chance to share the domain and hosting access.

No rush at all — once available, I’ll take care of the setup accordingly. 

 

 🔵 SCENARIO 3 

 Client Is Unsure How to Share Logins 

 Message 

 No worries at all.

If it helps, you can create a temporary admin user or share the hosting login directly. Either option works, and I’ll handle the rest. 

 

 🟣 SCENARIO 4 

 Client Does Not Have Hosting Yet 

 Message 

 That’s completely fine.

I’ve completed the website on a temporary setup for now. Once you purchase hosting and domain, you can share the access and I’ll transfer everything for you. 

 

 ⏱️ FOLLOW-UP INTERVALS (STRICT) 

 

 

 Day 2 → Gentle reminder 

 

 

 Day 5 → Final reminder 

 

 

 No daily chasing 

 

 

 

 🟤 SCENARIO 5 

 Final Login Follow-Up 

 Message 

 Just a final check-in regarding the access details.

Whenever you’re ready, feel free to share them and I’ll proceed accordingly. 

 

 ⚪ SCENARIO 6 

 Client Requests a Hosting / Setup Meeting 

 Message 

 Happy to help.

If you’d like, we can go over the hosting setup together on a quick call. Let me know a suitable time and I’ll arrange it. 

 

 ⚫ SCENARIO 7 

 Logins Shared After Delivery 

 Message 

 Thanks for sharing the access.

I’ll take care of the setup and update you once everything is in place. 

 

 🚫 WHAT NOT TO DO 

 

 

 Do not block delivery due to missing logins 

 

 

 Do not repeatedly chase the client 

 

 

 Do not accept responsibility for delayed access 

 

 

 

 🏁 GOLDEN RULE (PIN THIS) 

 Logins enable work — they do not define delivery. 

 Scope completion comes first. Access follows. 

 

 Final reassurance 

 

 

 Protects delivery status 

 

 

 Prevents access-related disputes 

 

 

 Keeps responsibility correctly assigned 

 

 

 Scales cleanly for teams