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How to Follow Up with Clients & Close Projects Live Sales & Service SOP

Project Manager Analyzing Projects

How to Review Projects & Highlight Completing Projects - Overview Projects

Project Manager Analyzing Projects

Addons List Updated

Website Developer

Priority Fast Delivery I will complete your project on a priority basis, ideal for clients who need their website or updates delivered quickly. Whether you have an urgent launch or a tight deadline, this service ensures fast delivery without compromisin...

Waiting For Last Changes & Waiting For Transfer

Completion Facilitators ( Resources ) Message Templates

  Scenario 1: Last Changes Done & Logins Already Provided Use this when the final changes are done and you already have the logins. You only need the client’s approval or last-minute edits. Client Message: Hey there my friend, just let me know once you’re ...

Delivered & Complete

Completion Facilitators ( Resources ) Message Templates

1. Client has seen the delivery ( Coming Online ) but hasn’t replied Hey there, just a quick reminder that I’ve sent the delivery. You can accept it whenever you’re ready, and your review would mean a lot — it really helps freelancers keep growing on the pl...

Waiting For Delivery

Completion Facilitators ( Resources ) Message Templates

1. Client Approved Everything & Is Ready for Delivery ( Now We need to Ask for it  Main Message: As everything is wrapped up on our end, I’m ready to send the final delivery once I have your go-ahead. Your proactiveness throughout the project made this a smo...

Reference Chat – Website Redesign (Fiverr)

Fiverr Sales Operations: The Master Manual Website Redesign Sales Scripts

Client Hello Jehan! I wanted to update my current website to compete better with my competitors. My website is aurawithinus.com and my comps are Innerlightaura.com, Igniteyouraura.com, idoauras.com. Possible to get what your initial concept for a re-do of my ...

Fiverr Delivery Message SOP (Full-Proof)

Completion Facilitator Daily Tasks Guide - How To Do Daily Tasks

🎯 CORE RULE (NON-NEGOTIABLE) A delivery is COMPLETE when the agreed scope is finished and proof is shared. Revisions, transfers, logins, hosting, or silence from the client do not make a delivery incomplete. Never imply incompletion in wording. Ever. 🚫 ...

Revisions SOP

Completion Facilitator Daily Tasks Guide - How To Do Daily Tasks

🎯 CORE RULE (NON-NEGOTIABLE) Access collection is a client responsibility. The absence or delay of logins does NOT block delivery if the agreed scope is completed. Never delay delivery due to missing logins if the scope is otherwise complete. 🔒 SECURITY...

SOP – Fiverr Website Project Task Creation (ClickUp & Discord)

Completion Facilitator Daily Tasks Guide - How To Do Daily Tasks

🎯 Objective Create a single, repeatable system for setting up Fiverr website projects in ClickUp so no critical detail is missed and every team member works from the same source of truth. 🧱 Scope This SOP applies to all Fiverr website development projects wit...

SOP – Client Referral System (Post-Project)

Completion Facilitator Daily Tasks Guide - How To Do Daily Tasks

🎯 Objective Create a consistent, non-pushy referral system that maximizes high-quality referrals from satisfied clients after project completion. This SOP ensures referrals are asked at the right time, with the right message, and tracked properly. 🧱 S...

SOP – Handling & Uploading Client Changes (Revisions)

Project Closer Daily Tasks Guide - How To Do Daily Tasks

🎯 Objective Ensure all client-requested changes are: Properly documentedSafely storedClearly communicatedCorrectly tracked in ClickUp No data loss. No missed instructions. No confusion. 🧱 Scope Applies to: All Fiverr website projectsAll revision / ch...

SOP – Proper Project Completion & Client Handover

Completion Facilitator Daily Tasks Guide - How To Do Daily Tasks

🎯 Objective Ensure every project is fully completed, verified, communicated, and closed in a professional and consistent manner that: Avoids confusionPrevents missed stepsMaximizes client satisfactionIncreases chances of 5-star reviews and referrals 🧱 S...

Fiverr Delivery Message SOP (Full-Proof)

Project Closer

🎯 CORE RULE (NON-NEGOTIABLE) A delivery is COMPLETE when the agreed scope is finished and proof is shared. Revisions, transfers, logins, hosting, or silence from the client do not make a delivery incomplete. Never imply incompletion in wording. Ever. 🚫 ...

SOP – Project Delivery, Revisions, Acceptance & Closure

Completion Facilitator

🎯 Objective The objective of this SOP is to create a clear, role-based system to handle the full project lifecycle from delivery to closure. This includes delivery, revisions, changes, acceptance, review, and final closure or archiving. The goal is to ensure ...

Hosting & Domain Setup SOP

Sales & Service Co-Ordinator

Purpose: Standardize how the team identifies hosting scenarios and moves clients to the correct next step (access or 15-minute setup call) without losing time or affiliate opportunities.

Upastra Leave Attendance Policy

Company Policies & Handbook

This policy governs all leave, attendance, disciplinary, and absence-related matters for full-time employees of Upastra Digital Media. It ensures fair, transparent, and operationally sound management of staff availability, aligned with the company's Discord-ba...

Phase 1: Understanding the Fiverr Ecosystem

Fiverr Sales Operations: The Master Manual